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Yelp Reviews

Tom & Jerry's Auto Body
4.5
Based on 47 Reviews
Z K.
Z K.
2021-07-25 07:37:54
This review has been overdue since last July 2020, I was going through some of my receipts recently and totally forgot the bad experience I had here. They...
Vas S.
Vas S.
2021-05-06 14:15:27
True professionals that genuinely seem to care to about their customers. Took my car in after getting a flat tire and they took the time to help me to a...
Aris T.
Aris T.
2021-04-15 16:05:55
Outstanding communication. They spent a great deal of time answering all my questions thoroughly. It's a tough industry with many challenges and my case was...
Deborah D.
Deborah D.
2021-03-11 09:11:22
My new vehicle had some damage on the bumper. It was enough to make me sit down and cry. I had been to Tom and Jerry's before and had always been pleased...
John R.
John R.
2021-02-09 15:09:21
Could not be happier with the service here. Tom was very helpful in working with my insurance company to get the right quote for the necessary repair, work...
Jim K.
Jim K.
2020-09-23 14:37:46
I went into Tom and Jerry's today because I hit a piece of metal and it hit the side of my car causing several small scratches.I spoke to Matthew, who...
Liz F.
Liz F.
2020-04-27 09:25:47
Tom & Jerry's goes above and beyond for their customers. Their level of service is beyond what I expected. After a recent car accident I was worried about...
Kay N.
Kay N.
2019-12-12 07:24:06
A++! I couldn't be happier with the work that was done on my car at Tom and Jerry's. The whole process was smooth and well organized. From the estimate, to...
Phil G.
Phil G.
2019-11-17 18:59:41
Great job fixing my dented car and at fair price. I wouldn't hesitate to use Tom and Jerry again (but hope I don't need to! :-)) and would recommend to...
Clint C.
Clint C.
2019-07-23 06:27:20
I've had work done here twice - including just recently for some minor side swipe damage. Once under insurance and once self-pay. They are extremely...
Melanie G.
Melanie G.
2018-12-12 08:28:55
This is the second time in one year that my family has brought our cars in for body work and I cannot day enough positive things!! The work was immaculate,...
Keith M.
Keith M.
2016-09-25 07:02:07
What exceptional service. Great follow up throughout the process, clean place, clean car, and even sent me a thank you note! Thank you, Tom!
Jennifer S.
Jennifer S.
2015-12-07 12:16:23
I brought my car in for some minor body repairs based on a suggestion from a family member who'd gone here in the past - and boy, am I glad I did! I cannot...

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Google Reviews

Tom & Jerry's Auto Body
4.8
Based on 72 reviews
powered by Google
Juliea Malmen
Juliea Malmen
15:17 05 Jul 21
Very professional and communication is excellent from start to finish. The work they did on my car is outstanding. I... highly recommend Tom and Jerry's Auto Body for auto body repairs.read more
Letitia Mika
Letitia Mika
17:49 11 Jun 21
Top notch service....very happy with work Tom & Jerry's did on my vehicle
Vasanth Siva
Vasanth Siva
21:16 06 May 21
True professionals that genuinely seem to care to about their customers. Took my car in after getting a flat tire and... they took the time to help me to a nearby tire shop. After which they helped install the tire for me. New cars apparently don't come with spare tires so these guys were a life saver. Going to these guys for any issues going forward.read more
Javier Santiago
Javier Santiago
14:01 27 Apr 21
This is the shop to get work done on your vehicle.They will keep you updated throughout the process, and finish the... work, right on time.They also went above and beyond by leaving my car spotless, and they buffed my car as well.If I ever need work done again, it will be here.read more
Aris Troncoso
Aris Troncoso
23:08 15 Apr 21
Outstanding communication. They spent a great deal of time answering all my questions thoroughly. It's a tough industry... with many challenges and my case was no exception. They were not on State Farm's list of preferred service providers and they should be. I took a risk by going to them based on a referral from Norwood Auto. I am absolutely convinced I have found a trustworthy body shop whose principals (Tom and Mark) have a standard of excellence in service I have not experienced anywhere else. It's not unusual for unforeseen issues to surface when dealing with accidental damage. My experience was one of constantly being supported rather than a boxing match when issues arose. When I went to pick up my Mercedes, it was spotless and I received a very nice surprise which I will not reveal. It was a small gesture of thanks the quality of which reflects my experience with them - classy.read more
Milan Tomic
Milan Tomic
19:06 19 Mar 21
I have used Tom and Jerry’s now multiple times for multiple things. They are great at what they do and they are fair in... pricing. There are not a lot of honest body shops left, these guys still do the right thing for the right amount and you never leave there feeling ripped off. I will use this place for every car I have and I will recommend it to everyone I can. Seriously. Amazingread more
Deborah Kimball
Deborah Kimball
16:24 12 Mar 21
Very thorough. Will make your car safe again. Thank you.
Meliha Suljic
Meliha Suljic
22:58 23 Feb 21
This place is amazing! If I could give them 10 stars I would. They helped me take care of my car damage with my... insurance, walked me through the process and kept me up to date on what was happening with my car. When I picked it up today they washed my car and cleaned the inside! What a great service and was not expecting that!! And they gave my chocolate as a parting gift. For someone who loves chocolate they are definitely my favorite and I would recommend them to everyone!read more
Maddi Detlaff
Maddi Detlaff
19:59 07 Jan 21
I work with multiple body shops for my job and it was a no brainer going to Tom and everyone at Tom and Jerry’s to get... my car fixed. Amazing staff, quality work, and great atmosphere to be around while in a tough situation. Definitely recommend!read more
Stephanie Polakowski
Stephanie Polakowski
20:47 18 Sep 20
EXCELLENT SERVICE!!!! I got rear ended on the way to work, and my bumper was pretty bad. A few friends of mine highly... recommended this place to fix the damage. So I went there and had a great experience! The owner Tom handled my car, explained how everything would work with Geico ( the insurance company of the guy who hit me), gave me a timeline and communicated during the entire process. He had to order new parts and was very up front about it taking some time. The car was done and PERFECT in 5 days! I was very, very impressed by the quality of service, communicativeness, professionalism and knowledge. I would DEFINITELY recommend this place if your car gets in an accident and needs body repairsread more
Taylor Laurens
Taylor Laurens
19:15 16 Sep 20
This is the BEST AUTO REPAIR SHOP IN CHICAGO! I highly recommend this place! They are so nice and do the best work.... Great value, on time, honest and the owner is amazing! You will not be disappointed!read more
Thomas Fredrick
Thomas Fredrick
20:49 12 Sep 20
First class service , first class people.
Eric Gonzalez
Eric Gonzalez
23:13 03 Jul 20
The BEST Auto body shop around. Perfect job always.Tom and the staff all great people!Thank you Tom and the staff!
Tom French
Tom French
20:05 11 May 20
My 18 year old Subaru came out of Tom and Jerry's looking brand new.I had some bad damage to the front of my car. ... They had it done in three days and they did just an incredible job! I will ALWAYS take my car to them. Fair, honest and total professionals. Thanksread more
Michael M
Michael M
20:33 01 Mar 20
Eta was a few days off and I wasn't thrilled about it. Email communication was not accurate but reassured over phone... that car would only be two days past my wanted completion date. Email was like a month total. Here the thing though, the car looked brand new. We were hit by CTA bus all along our passenger side. Bumper, door, mirror, front and rear fender, rims and door handles. Mint condition when picked up, car detailed on exterior and interior. I have four kids and never thought my van would look this good again. This place to my knowledge does a large volume of work. They deserve it and if I move out of state I'm coming back to this pace.Well doneread more
Keenan Foley
Keenan Foley
20:24 07 Feb 20
Was involved in a traffic collision recently and was prompted to choose one of the mechanics on State Farm's Select... Service list to estimate and complete the repairs. I took my car to Tom & Jerry's Auto Body and was absolutely blown away by the professionalism and customer service. They put me at ease, had my car done in half the time they estimated, and it looked better than new when I came to pick it up. I'd recommend Tom & Jerry's to anyone.read more
Trisha Barlas
Trisha Barlas
22:39 28 Jan 20
The service was top notch! I'd recommend this body shop to anyone. They keep you well informed on the progress of your... car. They did a great job with my Jeep. My SUV was show room clean when I picked it up! Very very happy and satisfied customer. Thank you so much for all your hard work.read more
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